I got a basic cleaning service for a 1B1B apartment after breaking my toe and just wanting a little extra help. It was my first time ever using a cleaning service, but I think they did a wonderful job. Thank you Hilda, Gloria, and Santiago! I cleaned up clothes and belongings so they'd have the room to focus on everything else and in the end it took 3 hours (there was 1 professional for the first hour before 2 more came to help, so I estimate 2 hours normally as stated on their website). They maximized their time and even touched on baseboards and hard-to-vacuum spots. I used a translator to communicate and the process was very easy. Although I paid for a basic clean, it felt like a deep clean! I can confirm that a deep clean is just the range of things they clean (inside cabinets, etc.) rather than the quality. :) All in all, very happy and would use again. For those like me suspiciously wondering about the sheer amount of reviews, it's because they kindly ask us to rate after service. I'm rating because I enjoyed their work and not because I was given an incentive or discount (although a discount would be nice, lol). Thanks, BerryClean team!